Ship-Smart Incorporated
★ 3.1· 336 reviews · Aptos, CA
✓ Licensed (USDOT 2226241) Active carrier
⚠ Holds broker authority
- USDOT number
- 2226241 ↗
- MC number
- MC381032 ↗
- Phone
- (831) 661-4841
- Safety (FMCSA)
- 0 inspections · 0 crashes
- Location
- 783 RIO DEL MAR BLVD SUITE 9, Aptos, CA 95003
- In the registry since
- 2011 · 15 years
- FMCSA registration updated
- May 2026
MoversPacking
Rating trend by year
Share of 1–5★ reviews per year, Google + Yelp combined (250 dated reviews)
3.1★
2013
17
3.7★
2014
66
3.2★
2015
38
3.3★
2016
28
2.6★
2017
24
3★
2018
28
3.5★
2019
8
3.8★
2020
5
1.6★
2021
8
3.3★
2022
9
2★
2023
4
3★
2024
4
2.8★
2025
4
2.3★
2026
7
5★
4★
3★
2★
1★
Rating breakdown
3.1
336 reviews total
5
96
4
37
3
18
2
14
1
85
Star-by-star breakdown above is based on the 250 reviews we've captured the full text of so far — out of 336 total reviews across Google & Yelp.
Customer reviews (336)
Yelp
Booked with Ship Smart to move some things from State to State. After a few weeks, received my stuff and to my dismay, one of the large picture frames was broken. Luckily I purchased insurance and when I submitted the claim the amount they said they would reimburse me wasn't even close to the cost i...
Yelp
My experience with Shipsmart was flawless, and I couldn't be happier with the service. Here's how it went down: I was relocating from SF to Philly. I packed all of my stuff carefully in boxes, and weighed the boxes. I will emphasize that I packed really carefully, with the same level of protection...
Yelp
I was nervous about the whole shipping process bc I was shipping 14 boxes of sentimental items as well as a very fragile 8-foot antique mirror from my late mother's home in Chattanooga, TN to my home in Eagan MN. But ShipSmart delivered on everything they said they would. The estimate, the amount of...
Yelp
I had a large, heavy painting that needed to be picked up at an office in New York City, and then crated and shipped to Austin, TX. Basically, I was searching the internet for shipping companies in the area and fortunately found Ship Smart's website. I was taking a huge risk in choosing this company...
Yelp
I used shipsmart to send a very large painting (6 x 6 with glass), dresser, and chairs from San Francisco to South Carolina. The movers in San Francisco were a little late (30 minutes), but called to tell me that they would be due to bad traffic (not unexpected). It arrived less than three weeks lat...
Yelp
I had an antique china cabinet filled with cut glass pieces. Many of the cut glass pieces were given to my grandmother by my grandfather during the eight years they courted in the early 1900's. They are very precious to me. I wanted to give the china cabinet and cut glass to my daughter who lives in...
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