The Moving And Storage Company
- USDOT number
- 3347804 ↗
- MC number
- MC1069732 ↗
- Phone
- (888) 668-3703
- Fleet
- 2 trucks · 2 drivers
- Safety (FMCSA)
- 1 inspection · 1 crash
- Service area
- Intrastate — hazmat
- Location
- 21622 PLUMMER ST, Chatsworth, CA 91311
- In the registry since
- 2019 · 7 years
- FMCSA registration updated
- Dec 2022
Yelp has placed 1 Consumer Alert on this business page to warn users about abnormal activity or attempts to mislead them.
Rating trend by year
Share of 1–5★ reviews per year, Google + Yelp combined (196 dated reviews)
Rating breakdown
Customer reviews (192)
Best company i recommend any customer this company
Awesome service. They did all the packing, loading and storing for me. Very professional, honest and careful. They came in and took care of business. Answers all of our questions and provided great service. I will continue to use them when need be.
The movers were on their best behavior heehee! They zipped through my move. I was surprised to see that nothing was harmed or damaged in the slightest. They must have a great deal of experience with moves!
Donna's customer service was amazing she was so patient with me! The movers did an incredible job and I would recommend them to anyone!
Acclaimed movers were amazing. Everyone I worked with during my move was awesome! I had to be out of my old house by 2pm. Roberta was sure to make sure that my crew knew. She confirmed with them that I needed them earlier than normal. Adrian and his crew not only got me out of my old house by 2pm, t...
I was ready to write this company off. Then came Roberta!!!! She is fairly new there and informed me that things were changing within the company. I had a long chat with her about all the issues I had in the past. She actually listened and understood where I was coming from. Roberta did an exce...
We read this company's 14 lowest-rated reviews and sorted what they describe, unverified, as written by the reviewers. A type is listed once two or more reviewers describe it, and a review that describes two problems is counted in both rows. Quotes are the reviewers' own words.
Damaged or lost belongingsItems broken, lost or missing during the move
9 reviews · latest 2019
“I have 2 vaults with them and they have somehow lost one. They have also lost my washer, dryer and dining room table.” 1★ · Yelp · May 2019 · Andrea F. · See this company on Yelp →
“My motorcycle was DROPPED.” 1★ · Google · Apr 2017 · Paxton Force · Read the review →
Late pickup or deliveryPickup or delivery happened later than promised
7 reviews · latest 2019
“They were extraordinarily late, were horrible with communication” 1★ · Yelp · Oct 2019 · Rusty P. · See this company on Yelp →
“It took us nearly THREE MONTHS to get our entire home back” 1★ · Yelp · Aug 2019 · Felisha P. · See this company on Yelp →
“We were told our items would be delivered within 2 weeks. … 23 days later, our items finally arrived.” 1★ · Yelp · Oct 2018 · Nicole H. · See this company on Yelp →
Bill higher than the quoteThe price went up on moving day or at delivery
4 reviews · latest 2018
“So from $3500 we are now at $5200!!!!!” 1★ · Yelp · Mar 2018 · RL. C. · See this company on Yelp →
Belongings held for extra paymentCrew refused to unload or deliver until paid more
2 reviews · latest 2018
“the driver who delivered our belongings, refused to do so because he wanted an extra 440 dollars” 1★ · Google · Dec 2016 · Randy Cupples-Sabban · Read the review →
These are customers' accounts, quoted as written. Problem types and sums are our reading of each review. We do not verify individual claims, and the company may dispute them. Counts cover the 14 low-rated reviews we read, not every review on Google or Yelp. Bars compare the types with each other.
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Daily visits to this profile over the last 30 days (14 total)