Vanguard Lines LLC

This is the worst experience I've ever had with ANY COMPANY. Truly. If I could give it 0 stars I would. They were absolutely rude and disrespectful from the time they arrived at my door for my items. They changed the price once my items were loaded onto the truck, saying it took up more space, and t...

My issue is I hired Safe Ship Moving Company that was not even a company that moves things. I thought I was working directly with the company that would pick up My mother's items from California then deliver them to Washington State 2-14 days later. NOT....... I paid the Safe Ship Moving Company the...

Update to the previous review. After numerous phone calls, texts, and emails, Vanguard has responded and an agreement was met for the damages and lost items.

Booking with Vanguard was a disastrous experience, and I strongly urge anyone considering them to think twice. The lack of customer service was astounding. They demanded cash upfront and refused to open the truck to show our belongings until we paid. The driver arrived with only 45 minutes' notice,...

UPDATE TO MY REVIEW DATED AUGUST 20, 2024After waiting six months, this is still not resolved. Damages and losses were eventually agreed on at pennies on the dollar. Agreement was signed in November and we STILL do not have our agreed upon check.THIS COMPANY IS A SCAM!!!!!!

whatever you do - do not use this company! they will give you a low quote and when they come and pick up your stuff they will almost double the amount. if you do not pay it they will not pick up your stuff. once they have your stuff, they will refuse to tell you where your stuff is being kept or the...